Returns & Exchanges
Alpinestars is committed to your performance and satisfaction; if your gear doesn't fit perfectly, you can return unworn items in their original packaging within 30 days of delivery. Please ensure all tags remain attached and the product shows no signs of road use or wear.
Return Process
- 1.Initiate Your Return
Log into your account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Place the items in their original Alpinestars packaging and include a copy of your packing slip inside the box.
- 3.Attach Shipping Label
Affix the provided prepaid shipping label to the outside of the package, ensuring no other tracking labels are visible.
- 4.Receive Your Refund
Once our technicians inspect the gear for quality assurance, your refund will be processed to your original payment method within 7-10 business days.